Libby Mason

Senior Property Manager

Libby joined LJ Hooker Leeming in 2013 as a leasing agent. She quickly moved through the ranks, completing her registration to become a licensed Property Manager and was promoted to an Assistant Property Manager.

Libby’s background in management and passion for people and property has seen her go from strength to strength. Libby’s hard work, dedication and attention to detail is evident in all that is set out for her.

At the end of 2014, Libby’s dedication and hard work came to a head and she was awarded membership into LJ Hooker’s elite Captain’s Club and Top Assistant Property Investment Manager for the ½ Yearly Awards. To qualify for the Captain’s Club assistants must meet set service standards, KPIs, annual training levels and certification, and must be assisting Property Manager’s to particular KPIs also.

Libby's achievements, had her progressing into a new role and has since been working as one of our Senior Property Managers.

Libby works tirelessly to provide exceptional service and mediate between clients.


  • Captain's Club (PIM)
    Captain's Club (PIM)
 

What our customers say

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Libby and us have developed a good working relationship and particularly last year, during the economic downturn, we were able to sail through without much difficulties.

Shan Sureshan, Dalkeith

Libby Mason has demonstrated she is a most capable and professional property manager and I am extremely pleased with the service she provides. Because of the excellent service provided by Libby I have had little need for face to face contact however this shows the total confidence I have in accepting any advice she provides

Erica & Ian Cook

Appreciated clear explanations/history of prospective tenants which helped in my decision. Although all my dealings with all of the Team have been by email/telephone (as I am overseas) I have always experienced a very professional and personalised service. Particularly with some matters relating to the property being a new build and delays encountered from that angle.

Christine Dallas Brookes

Libby has continued to provide swift and accurate information regarding any property or tenant issues, along with solutions. Once approved, the rectification is handled promptly and to our satisfaction. Thanks Libby for the great work, long may it continue.

Robert & Jessica Naylor

Libby has presented herself in a very professional and friendly manner, I am very impressed with how Libby is willing to reschedule the inspection time due to my work commitments and my dog. I am extremely pleased with the service Libby has provided and think she is a valuable asset to the team at LJ hooker Leeming.

Michelle Anne Leonard

Very helpful handy hints given while getting the maintenance issues sorted out. Very thoughtful and far sighted approach, felt Libby Mason always has landlords interest at her heart when she gives you any suggestions.

Nalini & Nandkumar Raut

Libby always gives great communication following up by email or replying to phone calls in a timely fashion. Very polite, professional, and approachable. We would not hesitate to recommend Lizzy to friends and family. We appreciate all of Lizzy's hard work and enthusiasm.

Kate Eley

I have always found Libby Mason to be professional, easy to work with and very approachable. No problem is ever to big or too small and at the same time I can leave the day to day chore of management to her with out a second thought

Peter Menzies

Libby Mason has always been very proactive in contacting me with respect to suggestions or issues relating to my property, and is proactive at all times when I have approached her with questions. I live overseas though feel confident my property is in safe hands, and would have no hesitation in recommending Libby to prospective landlords.

Matthew Allen

Libby Mason is prompt, well mannered, and very professional. She takes good care of the property and the tenant. I highly recommend Libby without any hesitation

Marco

My Awards

  • Captain's Club (PIM) - Jan 2017