Yohanna (Jo) Palmer

Senior Property Manager

Yohanna (Jo) has been working in Property Management since 2012, joining our team in December of 2015. Jo’s abundance of knowledge and experience in Property Management has provided her with various skills to offer her clients.

Prior to her career in Property Management Jo worked as an Operations Manager for a cleaning business. This experience has given her a thorough attention to detail and she utilises this to provide clients with exceptional service.

Jo has experience managing both metro and rural properties allowing for a profound understanding of the industry. Her portfolio consists of both residential properties and NRAS (national rental affordability scheme) properties.

Jo endeavours to reach the best possible outcome for her clients and strives to always achieve the highest quality service.

2014 saw Jo qualify for the LJ Hooker elite Captain’s Club, ranking her in the top 7% of Property Managers within LJ Hooker’s international network. To qualify for the Captain’s Club property managers must meet set service standards, KPIs, annual training levels and certification.

2017 saw Jo reach new heights. The unwavering strive for success had her inducted into the prestigious LJ Hooker Multi Million Dollar Club ranking her amongst the top 1% of Property Managers within the international LJ Hooker network.

''I find property management is a very challenging and rewarding industry, that allows you to keep active, both physically and mentally and to maintain sometimes difficult relationships with lessors and lessee, while at the same time providing a high quality service.''


  • Multi - Million Dollar Chapter (PIM)
    Multi - Million Dollar Chapter (PIM)
 

What our customers say

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Well done Jo you have taken over from Ronnie and kept up the great service thank you

Ken Pearson Spearwood

I would just like to send you an email to say THANK YOU! You are an amazing Property Manager and we are so grateful to you for everything you do. Time and time again, I feel like you go above and beyond what you need to do! You are a straight shooter and say things as they are, and for that I am grateful. If you say something needs doing, it's always with our best interests in mind! You liaise beautifully between the tenants and us, always seeking resolution. Again we are grateful! You go out of your way to make our properties lovely and rentable (picking up pool chlorine from Bunnings to assist) Again, we are grateful. Thank you, Jo for all of your help over the last few months, with all of our properties. You have been that fine line between me and my sanity on many a day! Please Jo, never leave!

Kylie Pansini

I have been nothing short of impressed with the professionalism of all LJ Hooker Leeming's staff with whom I've dealt with. It's an absolute pleasure to work with your team. I really enjoy Jo's directness - black and white explanation of situations / subjects. I enjoy working with people where I can cut to the chase - make things happen, or make things 'go away'. From the time the property was advertised for tenancy on the net, viewings and signing up of new tenants was within one week - outstanding!

Leanne Burgmann-Hodgetts

Very happy with Jo's services - I have had very bad experiences with property managers in the past where it felt like I had to do their job for them. The LJ Hooker team has been absolutely amazing - special mention to Pauline, Catherine and Jo. As my property manager, Jo responds to tenant/landlord requests quickly (happy tenant, happy landlord), communicates to me via my preferred method, thinks of a solution for me when an issue arises - I can finally feel confident I have a property manager who is competent in managing my properties without me holding their hand. Sincerely thank the LJ Hooker team for making my life easier!

Karena Wong

Jo is very professional in all aspects of client services. She is consistent in in her approach to achieving the best return for the property owner. Thanks Jo

Michael & Susan Cuneo

Jo is very professional and knowledgeable in the way she conducts and explains the details of the lease to us, the owners and to the tenants.

Dennis & Deborah Wagner

Yohanna (JO) Palmer has quickly stepped up to the mark that we expect from a property manager. We employ a property manager so we can have a hands off approach and Johanna has taken initiative to engage with the tenants who can be frivolously demanding, which helps in fast, stress free decision making on maintenance issues. I would recommend Jo to anyone looking a for a conscientious Property Manager.

Bradley Cox

My Awards

  • Multi - Million Dollar Chapter (PIM) - May 2017