Yohanna (Jo) Palmer

Senior Property Manager

Yohanna (Jo) has been working in Property Management since 2012, joining our team in December of 2015. Jo’s abundance of knowledge and experience in Property Management has provided her with various skills to offer her clients.

Prior to her career in Property Management Jo worked as an Operations Manager for a cleaning business. This experience has given her a thorough attention to detail and she utilises this to provide clients with exceptional service.

Jo has experience managing both metro and rural properties allowing for a profound understanding of the industry. Her portfolio consists of both residential properties and NRAS (national rental affordability scheme) properties.

Jo endeavours to reach the best possible outcome for her clients and strives to always achieve the highest quality service.

2014 saw Jo qualify for the LJ Hooker elite Captain’s Club, ranking her in the top 7% of Property Managers within LJ Hooker’s international network. To qualify for the Captain’s Club property managers must meet set service standards, KPIs, annual training levels and certification.

2017 saw Jo reach new heights. The unwavering strive for success had her inducted into the prestigious LJ Hooker Multi Million Dollar Club ranking her amongst the top 1% of Property Managers within the international LJ Hooker network.

''I find property management is a very challenging and rewarding industry, that allows you to keep active, both physically and mentally and to maintain sometimes difficult relationships with lessors and lessee, while at the same time providing a high quality service.''


Ratings

  • Satisfaction
    ( 4.4 / 5.0 )
  • Recommendation
    ( 4.4 / 5.0 )
  • Performance
    ( 4.5 / 5.0 )
  • Multi - Million Dollar Chapter (PIM)
    Multi - Million Dollar Chapter (PIM)
 

What our customers say

See all

My thanks to Jo Palmer for helping with additional matter with the dividing fence matter - removal and installation of fence. Her assistance, advice and liaison with various parties, insurance, council has been of great help.

JK, Perth WA

Absolutely LOVE my property managers at LJ Hooker Leeming. I have rented quite a few times in my life, and hands down recommend Johanna Palmer and Samantha Palmer from Leeming LJ Hooker as top class, 5 star personable, professional and amazing management.

Melita Davis

I am very fortunate to have JO as my property manager as Jo is very professional and punctual in following up and responding to any queries. Jo is also very knowledgeable in all aspects of her position and is an excellent representative of LJ Hooker Leeming.

Bryan Woods

Jo is one of the best agents that I have met and she is the reason why I chose LJ Hooker Leeming again. She is always helpful and very friendly. Her service is the best! Thank you so much Jo!

Astrid Tshidibu & Nico Fortunato

I am very fortunate to have JO as my property manager as Jo is very professional and punctual in following up and responding to any queries. Jo is also very knowledgeable in all aspects of her position and is an excellent representative of LJ Hooker Leeming

Bryan & Narelle Woods

Jo was always prompt in handling matters related to both our properties. She is proactive and helps keep maintenance cost as reasonable as possible. She ensures any maintenance and repairs are carried out in a timely manner and of good quality

Manjit Singh & Sarjit Kaur Hayer

Jo Palmer has been excellent at managaing my property and I would highly recommend her to anyone.

pam kehal

Well done Jo you have taken over from Ronnie and kept up the great service thank you

Ken Pearson Spearwood

Jo has continued to offer great service and has taken a lot of stress out of managing my properties and is the reason I will continue to use LJ Hooker Leeming.

Ben C

Very friendly, feel Jo wants the best for us

Gillian Morris, Waterford

Yohanana palmer did well

Vijay patel

Yohanna (JO) Palmer has quickly stepped up to the mark that we expect from a property manager. We employ a property manager so we can have a hands off approach and Johanna has taken initiative to engage with the tenants who can be frivolously demanding, which helps in fast, stress free decision making on maintenance issues. I would recommend Jo to anyone looking a for a conscientious Property Manager.

Abigail Cox. Perth

All good.

Shane ward villa 54/33 Seaforth ace Gosnells.

I met Jo at the last property inspection and straight away I felt very comfortable with her and knew my property was in capable hands. She has given very valuable suggestions and been very efficient with looking after the property. its lovely to have a property manager who is so personable and also very good at their job. I recommend her very highly.

Pam Nedlands

We have been renting our property through LJ Hooker for 3 years now and Jo has taken over the management of our property in the last year. Jo has been very helpful, understanding and proactive on our behalf. I would recommend Jo to manage your property.

Simon Stewart, Brighton QLD

Jo is very Professional and Knowledgeable in the way she conducts and explains the details of the lease to us, the Owners and to the tenants.

Dennis/ Deborah Wagner

Professional and friendly

Jeff

Jo is very professional in all aspects of client services. She is consistent in in her approach to achieving the best return for the property owner. Thanks Jo

Mike - Bullcreek

Thanks for your help.

Ebani Preedy (Adams) location : derby wa

Very happy with Jo's services - I have had very bad experiences with property managers in the past where it felt like I had to do their job for them. The LJ Hooker team has been absolutely amazing - special mention to Pauline, Catherine and Jo. As my property manager, Jo responds to tenant/landlord requests quickly (happy tenant, happy landlord), communicates to me via my preferred method, thinks of a solution for me when an issue arises - I can finally feel confident I have a property manager who is competent in managing my properties without me holding their hand. Sincerely thank the LJ Hooker team for making my life easier!

K.Wong

Our property manager Jo is absolutely amazing. Always on the ball and onto the tenants if rent is overdue or not a suitable inspection. She is amazing and should be praised highly.

Kylie Pansini, Leeming

I have been nothing short of impressed with the professionalism of all LJ Hooker Leeming's staff with whom I've dealt with. It's an absolute pleasure to work with your team. I really enjoy Jo's directness - black and white explanation of situations / subjects. I enjoy working with people where I can cut to the chase - make things happen, or make things 'go away'. From the time the property was advertised for tenancy on the net, viewings and signing up of new tenants was within one week - outstanding!

Lea Burgmann

Yohanna ( Jo) Palmer is very efficient and always provides very good customer services.

Paul Lesperance, Kambalda East

Jo Palmer is just fantastic, an absolute gem!!! I would recommend her very highly to my freinds and family looking to buy or rent property.

Pam Kehal Leeming

Very professional - able to solve problems without consulting me first. Jo is full of experience and it's great to have an agent who thinks through the problems first before calling maintenance/plumber/electrician/etc - it might just be a simple battery change for example - saves the cost of a callout and problem is solved!

Karena, East Victoria Park

We reside interstate and rely heavily on Yohanna (Jo) Palmer who is always available and provides a total service which minimises the time we need to be involved. We are able to trust her and any issues are quickly and readily resolved. All communication is professional, appropriate and timely. The property is exceptionally well managed and we do not hesitate to recommend Jo.

Alison and Ron Shanks, Adelaide SA

Jo is very capable, an excellent communicator, genuinely looks after clients, responsive. Could not ask for better service or a better agent. Have recommended LJ Hooker based on Jo's service.

Allan Waters

LJ Hooker Leeming and Jo Palmer are fantastic property managers! I have had two properties managed by them and they are methodical with their reporting and communication which keeps my mind at ease. I have many friends that use property managers who don't give them a quarter of the service I receive from LJ Hooker Leeming and every time, I recommend they switch property managers and give LJ Hooker Leeming a call!

Amanda, Landlord, Perth

I would just like to send you an email to say THANK YOU! You are an amazing Property Manager and we are so grateful to you for everything you do. Time and time again, I feel like you go above and beyond what you need to do! You are a straight shooter and say things as they are, and for that I am grateful. If you say something needs doing, it's always with our best interests in mind! You liaise beautifully between the tenants and us, always seeking resolution. Again we are grateful! You go out of your way to make our properties lovely and rentable (picking up pool chlorine from Bunnings to assist) Again, we are grateful. Thank you, Jo for all of your help over the last few months, with all of our properties. You have been that fine line between me and my sanity on many a day! Please Jo, never leave!

Kylie Pansini

I have been nothing short of impressed with the professionalism of all LJ Hooker Leeming's staff with whom I've dealt with. It's an absolute pleasure to work with your team. I really enjoy Jo's directness - black and white explanation of situations / subjects. I enjoy working with people where I can cut to the chase - make things happen, or make things 'go away'. From the time the property was advertised for tenancy on the net, viewings and signing up of new tenants was within one week - outstanding!

Leanne Burgmann-Hodgetts

My Awards

  • Annual International - World Champion Customer Experience (Property Management) - Oct 2018
  • Annual WA - Top Customer Experience (Property Investment Management) - Aug 2018
  • Multi - Million Dollar Chapter (PIM) - May 2018